Accessibility Statement

Accessibility statement for Playground

This accessibility statement applies Playground. This website is run Kent County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

· zoom in up to 400% without the text spilling off the screen.

· navigate most of the website using a keyboard or speech recognition software.

· listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

· you cannot modify the line height or spacing of text.

· video streams do not have captions/transcripts

· most older PDF documents are not fully accessible to screen reader software.

· live video streams do not have captions.

· keyboard trap on the login and sign in pages. User will not be able to go back or use the URL search bar on this page.

Feedback and contact information

Please contact us if you have an accessibility query including:

· if you are experiencing issues with accessing information or using the website

· if you find an accessibility problem not listed on this statement

· if you have positive feedback on the accessibility considerations made.

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

Alternative formats

If you need information in an alternative format, such as braille or a language other than English:

· email [email protected]

· call 03000 421 553.

An English-speaker will take details of what you need and arrange a translation or interpreting service for you.

We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Kent.gov.uk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.2] AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1.1.1 Non-text Content:

All non-text content that is presented to the user has a text alternative that serves the equivalent purpose. Some images of our team members do not have alt text.

We are working to correct this issue. 13.08.2024.We will correct these links over time as we review each page.

1.2.3 Audio Description or Media Alternative:

An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media. Videos of Playground documentary do not alternative media.